Cancellation Policy

The CLIENT may recall a claim forwarded to the AGENT only when the claim is not in legal status or in insolvency proceedings or there has been no activity on the account for 90 days. Any cancellations must be expressed in writing and emailed to info@keydebtrecovery.com. 

Upon receipt of a cancellation notice, all fees due to the AGENT shall be paid prior to the case being closed. Any claims withdrawn under the following circumstances will be charged the following rate: (a) Claim(s) withdrawn after payment has been received, while payments are being received, or intended to be received will be charged the full contingency of the entire balance owed. (b) Claim(s) withdrawn that are not covered by Section II (a-c), Section V (a-b), and/or Section VI will be charged a 10% administrative fee.